Hello,

neighbour.

Locally owned fibre and wireless for Wellington, from Red Rocks to Kāpiti.

Google
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4.9
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
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4-point white star
Plans from $55.99/m

Simple plans. Clear pricing. What you see is what you pay.

4-point white star
Multi-Award-Winning

Recognised for doing things differently - and doing them right.

About us

More than just Broadband.

WombatNET began in 2019 with a simple goal: to connect the places the big telcos forgot.

What started at a small coastal community near Whanganui has grown into a regional network serving homes, farms, and communities the main providers don’t prioritise. One local point of contact and no call centres. We’re here for the long run.

Why us

Why WombatNET?

Local

Matters

Locally built. Locally backed. Support just down the road.

Truly

Unlimited

Unlimited Data. No throttling. No fine print.

A Solid

Connection

Tailored installs for stronger, more stable coverage.

Services

From Red Rocks to Kāpiti, and everywhere in between. We have plans to suit everyone.

A WombatNET vehicle on hilly countryside terrain with a rural backdrop and cast from the setting sun.

WombatWireless X

Our flagship wireless broadband product offers plans to suit every need. It is delivered via WombatNET’s proprietary network of hilltop transmitters and is only available in select areas.

From 

$55.99

/mo

WombatWireless 4G+

A premium, locally supported 4G+ wireless broadband service. Delivered via One NZ’s world-class network, offering coverage nationwide.

From 

$99

/mo

WombatOptic (Fibre)

Fast, reliable fibre through the national UFB network, with local support. Speeds up to 8Gbps.

From 

$80.99

/mo

Reviews

What our customers say

Trustindex
Susie profile picture
266 days ago
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+0
Wombatnet brings out the best in our family In these later, happily retired years, I value stability, reliability, and an easy, honest transition above all else. I look for people who are straight-up, sharp, tech-savvy, and who genuinely know their stuff. Well… I found all of that right here. From my very first phone call, I braced myself for the usual endless ringing, long holds, frustration. But not this time. Ding, ding before I knew it, “Hello, how can I help?” I asked, “Who am I speaking with?” The answer: Alex I own the company. For real! That alone told me everything I needed to know. I was introduced by my granddaughter, and she and her man are absolutely over the moon with this company. As soon as I heard the name, I had to laugh and I knew I wanted to be part of it. This is a team that understands our needs, supports one another, and truly has your back when the going gets tough. Signing up was easy. Communication is clear. Invoices, due dates, reminders all smooth, all stress-free. I feel supported, respected, and included, not just as a customer but as part of a new era network😄👍 Nan’s happy when the grandies are happy and everyone’s happy here. Hooked up in a flash, keeping pace, and cheering on the next generation! Thank you for the T-shirt too! 👕😊 Highly recommended.
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Regan Brooks profile picture
307 days ago
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+0
10/10 service when our starlink failed and both me and my wife work from home rurally Wombat was at our house within 30mins of a phone call and had both businesses up and running. Couldn’t recommend this company anymore, amazing service :)
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Phil Brown profile picture
64 days ago
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Great personal service - super quick to respond and very helpful
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Matt Price profile picture
105 days ago
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Very responsive knowledgable and trustworthy local expert service, best ever total solution provider
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Christy Law profile picture
135 days ago
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The experience we’ve had with WombatNET has been incredible. After repeated failed attempts for support from our prior provider and an ongoing connection reminiscent of 1990s dial up, we reached out to Alex hoping WombatNET’s experience with both tricky connections and semi-rural properties might make the difference. From our first message, Alex took the time to understand what we were experiencing, offered great solutions, and has checked in throughout our onboarding and first few weeks to ensure everything is working seamlessly - and now we’re properly in the 2020s! Cannot recommend highly enough!
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david chrystall profile picture
222 days ago
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Excellent service.
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Shirley Green profile picture
251 days ago
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Awesome service, second to none. A great asset to Upper Hutt and its older folk like me. Merry Christmas Alex and thank you for all you do!
Google
Reporter Reporter profile picture
251 days ago
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Switched to WombatNET after a LONG time with the big telcos and the difference was noticeable pretty much straight away. Setup was seamless and the support has been (though not really needed) has been GENUINELY helpful, with actual conversations rather than the typical scripted replies. They clearly know the area and the kinds of issues that come with rural parts of Wellington well, which made a big difference. I didn’t have to explain things over and over or convince someone that a problem was real. I didn’t have to BEG for a solution. Response times have been quick, things get followed up properly, and you’re dealing with the same person rather than a call centre and waiting on hold. It’s been far, far less stressful than what I’m used to. I also saved a fair bit compared to my old 4g provider. It’s also good knowing my money is staying local and supporting a business that’s clearly invested in doing things properly, and seems to treat it’s customers less like a number and kind of more like a neighbour. Thanks guys!
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Robert Brown profile picture
282 days ago
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Just got Mr Wombat to install my internet. As well as that he reset my tv and security cameras. Can’t see any other provider going that far to keep the customer happy
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Julie Hunter profile picture
320 days ago
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We were a trickier case and Alex did not give up trying to find solutions for us. He provided great customer service and we felt he went the extra mile to solve our issues to provide us with what we needed 👍
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Peter Jackson profile picture
500 days ago
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Excellent, efficient, proactive and very knowledgeable. Highly recommended
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Jacob Ray profile picture
891 days ago
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We were getting a connection to fiber organized through chorus and Alex went above and beyond to help us sort everything out. He made what was turning into a stressful experience much easier. On top of that, he was always available to answer any questions that we had. Over all. Brilliant customer service. I would recommend wombat net to anyone that was looking for a good, reliable internet provider.
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Ron Stevens profile picture
893 days ago
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I contacted Alex looking for a reliable and fast broadband service that my previous ISP didn't seem to want to offer me. Alex visited and we discussed the best solution. Having agreed to go ahead Alex was back a few days later to complete the installation. No fuss, no bother, just good honest kiwi service. I am pleased to be supporting a local entrepreneur.
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Anne Russell profile picture
928 days ago
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Alex designed just the solution for our complicated environment. His customer service has been above and beyond. Including helping me get all my devices working perfectly. Thanks WombatNET for allowing me to stream on a big screen at last, and all for the price of the big boys who provide far less service and very limited data.
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Maryann Conroy profile picture
1050 days ago
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Great experience went the extra mile to make sure the service was up and running highly recommend
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Sonia Morgan profile picture
1077 days ago
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Awesome internet provider with second to none service
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Ian Parker profile picture
1101 days ago
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Awesome service with competitive pricing. Easy to get hold of people if any issues no long waiting on hold.
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Mike Johnstone profile picture
1101 days ago
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I have been with WombatNET now for over 2 x years, fantastic service and reliability, highly recommended.
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Kerry Barlow profile picture
1102 days ago
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Brilliant customer service ! As well as their website, you get to talk to a 'real person' to understand what they are offering & to ask questions if you have any. We changed to Wombat Net almost 3 years ago due to living semi rural and connectivity problems with our previous network provider. It solved it! Happy customer 🙂

FAQ’s

Questions?
We’re here to help.

Can’t find what you’re looking for? Contact Us.

WombatWireless™ X is our flagship wireless broadband solution, powered by our dedicated private network of transmitters. Specifically built to serve isolated and underserved communities, this premium service provides optimised connectivity with superior speed, reliability, and performance. Availability is currently limited to select areas.

WombatWireless™ 4G+ leverages One NZ’s extensive nationwide 4G network to deliver premium-quality wireless broadband. Ideal for locations within standard 4G coverage areas, this service offers excellent speed and reliable performance. For customers situated farther from a 4G tower, an external antenna may be recommended to enhance your connection.

WombatWireless™ X:

Installation involves mounting a small, iPad-sized dish on the exterior of your property. This dish creates a direct, private wireless connection to our nearest transmitter. From there, we neatly run a cable inside your home to connect with your WombatNET Wi-Fi router at your preferred location.

WombatWireless™ 4G+:

If your home is within strong 4G coverage, setup is easy – simply plug in your provided WombatNET router, and you’re almost instantly connected. For homes with limited signal strength, we offer a range of external antenna solutions. Our team can recommend and install the optimal antenna type, typically mounted externally, to maximise your connection’s speed and reliability.

We aim to connect most new customers within 7 days of initial contact. However, connection timelines can vary based on factors like:

Coverage: Limited or no wireless coverage at your location

Weather: Severe weather conditions impacting installations

Availability: Scheduling installers and equipment supply

Our team will work diligently to minimise any of these potential delays, ensuring your internet connection is up and running swiftly and reliably.

Wireless broadband delivers internet by transmitting radio signals from nearby towers directly to your home or business.

WombatNET uses two types of wireless networks:

WombatWireless Private Transmitter Network: We build and operate our own private transmitters, strategically located on hilltops throughout the region, primarily located in the Hutt Valley. These transmitters act as wireless bridges, relaying signals from a fibre source directly to a receiver at your property, ensuring fast, stable connectivity.

One NZ’s 4G Network: In areas outside our private transmitter coverage, we leverage One NZ’s extensive network of cellphone towers. This works similarly to accessing internet data on your mobile phone, delivering reliable broadband where you need it most.

Whenever possible, we prioritise connecting customers to our private network, as it provides enhanced speed, reliability, and a superior internet experience.

Our contracts reflect our commitment to delivering reliable service, local support, and consistent pricing. Having contracts allows us to keep your monthly costs lower and ensures we can maintain high-quality, dependable connectivity.

If you move during your contract period, we’ll do our best to seamlessly transfer your service to your new location, keeping your connection active without interruption.

You also have the flexibility to switch between wireless plans anytime, allowing you to choose the best fit for your needs.

If, for any reason, we are unable to resolve a service-impacting issue within a reasonable timeframe, we’ll happily release you from your contract – the satisfaction of our customers always comes first.

For support, you can reach us by email at [email protected], by phone on 0800 424 281, or through the client portal at billing.wombatnet.co.nz. Unplanned outages and service advisories are posted to our Facebook page.