--- title: "Home" url: https://wombatnet.co.nz/ date: 2022-07-03 modified: 2026-07-10 author: "WombatNET" description: "Locally owned fibre and wireless broadband for Wellington — from Red Rocks to Kāpiti. Simple plans from $55.99/month, local support, and multi-award-winning service." word_count: 1333 --- # Home # Hello, # neighbour. Locally owned fibre and wireless for Wellington, from Red Rocks to Kāpiti. Get Connected [ Our Story ](/about-us) ![White outline of Wellington region depicting council localities](https://wombatnet.co.nz/wp-content/uploads/2025/03/wellington-region-transparent-outline-e1677370286806-1024x721.webp) skip render: ucaddon_animated_mouse_scroll_icon ![4-point white star](https://wombatnet.co.nz/wp-content/uploads/2022/07/kuh3rf-e1742199678420.png)Plans from $55.99/mSimple plans. Clear pricing. What you see is what you pay. ![4-point white star](https://wombatnet.co.nz/wp-content/uploads/2022/07/kuh3rf-e1742199678420.png)Multi-Award-WinningRecognised for doing things differently - and doing them right. About us ## More than just Broadband. WombatNET began in 2019 with a simple goal: to connect the places the big telcos forgot. What started at a small coastal community near Whanganui has grown into a regional network serving homes, farms, and communities the main providers don't prioritise. One local point of contact and no call centres. We're here for the long run. [ ![Award ceremony with two individuals.](https://wombatnet.co.nz/wp-content/uploads/2025/09/25_TUANZ_Memb_Awards_12-09-2025-17-25-36-2-1024x687.webp) ](https://www.facebook.com/wombatnetnz/posts/pfbid047ietbHin2how9uT2nWrWWQfM5zZUWSYXwhuey4KcPgwR7AJNdvbzv9n5yAyhdfSl) Why us Why WombatNET? Local Matters Locally built. Locally backed. Support just down the road. Truly Unlimited Unlimited Data. No throttling. No fine print. A Solid Connection Tailored installs for stronger, more stable coverage. Services From **Red Rocks** to **Kāpiti**, and everywhere in between. We have plans to suit **everyone**. ![](https://wombatnet.co.nz/wp-content/uploads/2025/03/IMG_3015-scaled-e1742199736570.jpg) ![A WombatNET vehicle on hilly countryside terrain with a rural backdrop and cast from the setting sun.](https://wombatnet.co.nz/wp-content/uploads/2025/05/Wombat-Wagon-on-Hill.webp) WombatWireless **X** Our **flagship** wireless broadband product offers plans to suit every need. It is delivered via WombatNET's proprietary network of hilltop transmitters and is* only** available in select areas.* *From * $55.99 /mo [ Learn More ](https://wombatnet.co.nz/home/wombat-wireless-x/) WombatWireless **4G+** A premium, locally supported **4G+** wireless broadband service. Delivered via **One NZ's** world-class network, offering coverage **nationwide**. *From * $99 /mo [ Learn More ](https://wombatnet.co.nz/home/wombat-wireless-4g/) Wombat**Optic** (Fibre) Fast, reliable fibre through the national UFB network, with local support. Speeds up to 8Gbps. *From * $80.99 /mo [ Learn More ](https://wombatnet.co.nz/home/fibre/) Reviews What our customers say FAQ's Questions? We’re here to help. Can't find what you're looking for? [Contact Us.](/contact-us) ### What is WombatWireless™? **WombatWireless™ X** is our flagship wireless broadband solution, powered by our dedicated private network of transmitters. Specifically built to serve isolated and underserved communities, this premium service provides optimised connectivity with superior speed, reliability, and performance. Availability is currently limited to select areas. **WombatWireless™ 4G+** leverages [One ](https://one.nz/our-networks/infrastructure-partners/assets/)[NZ’](https://one.nz/our-networks/infrastructure-partners/assets/)s extensive nationwide 4G network to deliver premium-quality wireless broadband. Ideal for locations within standard 4G coverage areas, this service offers excellent speed and reliable performance. For customers situated farther from a 4G tower, an external antenna may be recommended to enhance your connection. ### What does a WombatWireless™ installation involve? **WombatWireless™ X:****** Installation involves mounting a small, iPad-sized dish on the exterior of your property. This dish creates a direct, private wireless connection to our nearest transmitter. From there, we neatly run a cable inside your home to connect with your WombatNET Wi-Fi router at your preferred location. **WombatWireless™ 4G+:****** If your home is within strong 4G coverage, setup is easy – simply plug in your provided WombatNET router, and you’re almost instantly connected. For homes with limited signal strength, we offer a range of external antenna solutions. Our team can recommend and install the optimal antenna type, typically mounted externally, to maximise your connection’s speed and reliability. ### How quickly can I get connected with WombatNET? We aim to connect most new customers within **7**** days** of initial contact. However, connection timelines can vary based on factors like: • **Coverage:** Limited or no wireless coverage at your location • **Weather:** Severe weather conditions impacting installations • **Availability:** Scheduling installers and equipment supply Our team will work diligently to minimise any of these potential delays, ensuring your internet connection is up and running swiftly and reliably. ### How does wireless broadband work? Wireless broadband delivers internet by transmitting radio signals from nearby towers directly to your home or business. WombatNET uses two types of wireless networks: • **WombatWireless Private Transmitter Network:** We build and operate our own private transmitters, strategically located on hilltops throughout the region, primarily located in the Hutt Valley. These transmitters act as wireless bridges, relaying signals from a fibre source directly to a receiver at your property, ensuring fast, stable connectivity. • **One NZ’s 4G Network:** In areas outside our private transmitter coverage, we leverage [One ](https://one.nz/our-networks/infrastructure-partners/assets/)[NZ’](https://one.nz/our-networks/infrastructure-partners/assets/)s extensive network of cellphone towers. This works similarly to accessing internet data on your mobile phone, delivering reliable broadband where you need it most. Whenever possible, we prioritise connecting customers to our private network, as it provides enhanced speed, reliability, and a superior internet experience. ### Why does WombatNET have contracts? Our contracts reflect our commitment to delivering reliable service, local support, and consistent pricing. Having contracts allows us to keep your monthly costs lower and ensures we can maintain high-quality, dependable connectivity. If you move during your contract period, we’ll do our best to seamlessly transfer your service to your new location, keeping your connection active without interruption. You also have the flexibility to switch between wireless plans anytime, allowing you to choose the best fit for your needs. If, for any reason, we are unable to resolve a service-impacting issue within a reasonable timeframe, we’ll happily release you from your contract – the satisfaction of our customers always comes first. ### How can I get support from WombatNET? For support, you can reach us by email at [support@wombatnet.co.nz](mailto:support@wombatnet.co.nz?subject=WombatNET%20Home%20Page%20FAQ&body=Hi!%20I%20have%20a%20question...), by phone on [0800 424 281](tel:0800424281), or through the client portal at [billing.wombatnet.co.nz](https://billing.wombatnet.co.nz/). Unplanned outages and service advisories are posted to our [Facebook page](https://www.facebook.com/wombatnetnz/). **WombatWireless™ X** is our flagship wireless broadband solution, powered by our dedicated private network of transmitters. Specifically built to serve isolated and underserved communities, this premium service provides optimised connectivity with superior speed, reliability, and performance. Availability is currently limited to select areas. **WombatWireless™ 4G+** leverages [One ](https://one.nz/our-networks/infrastructure-partners/assets/)[NZ'](https://one.nz/our-networks/infrastructure-partners/assets/)s extensive nationwide 4G network to deliver premium-quality wireless broadband. Ideal for locations within standard 4G coverage areas, this service offers excellent speed and reliable performance. For customers situated farther from a 4G tower, an external antenna may be recommended to enhance your connection. **WombatWireless™ X:****** Installation involves mounting a small, iPad-sized dish on the exterior of your property. This dish creates a direct, private wireless connection to our nearest transmitter. From there, we neatly run a cable inside your home to connect with your WombatNET Wi-Fi router at your preferred location. **WombatWireless™ 4G+:****** If your home is within strong 4G coverage, setup is easy - simply plug in your provided WombatNET router, and you're almost instantly connected. For homes with limited signal strength, we offer a range of external antenna solutions. Our team can recommend and install the optimal antenna type, typically mounted externally, to maximise your connection's speed and reliability. We aim to connect most new customers within **7**** days** of initial contact. However, connection timelines can vary based on factors like: • **Coverage:** Limited or no wireless coverage at your location • **Weather:** Severe weather conditions impacting installations • **Availability:** Scheduling installers and equipment supply Our team will work diligently to minimise any of these potential delays, ensuring your internet connection is up and running swiftly and reliably. Wireless broadband delivers internet by transmitting radio signals from nearby towers directly to your home or business. WombatNET uses two types of wireless networks: • **WombatWireless Private Transmitter Network:** We build and operate our own private transmitters, strategically located on hilltops throughout the region, primarily located in the Hutt Valley. These transmitters act as wireless bridges, relaying signals from a fibre source directly to a receiver at your property, ensuring fast, stable connectivity. • **One NZ’s 4G Network:** In areas outside our private transmitter coverage, we leverage [One ](https://one.nz/our-networks/infrastructure-partners/assets/)[NZ'](https://one.nz/our-networks/infrastructure-partners/assets/)s extensive network of cellphone towers. This works similarly to accessing internet data on your mobile phone, delivering reliable broadband where you need it most. Whenever possible, we prioritise connecting customers to our private network, as it provides enhanced speed, reliability, and a superior internet experience. Our contracts reflect our commitment to delivering reliable service, local support, and consistent pricing. Having contracts allows us to keep your monthly costs lower and ensures we can maintain high-quality, dependable connectivity. If you move during your contract period, we'll do our best to seamlessly transfer your service to your new location, keeping your connection active without interruption. You also have the flexibility to switch between wireless plans anytime, allowing you to choose the best fit for your needs. If, for any reason, we are unable to resolve a service-impacting issue within a reasonable timeframe, we'll happily release you from your contract - the satisfaction of our customers always comes first. For support, you can reach us by email at [support@wombatnet.co.nz](mailto:support@wombatnet.co.nz?subject=WombatNET%20Home%20Page%20FAQ&body=Hi!%20I%20have%20a%20question...), by phone on [0800 424 281](tel:0800424281), or through the client portal at [billing.wombatnet.co.nz](https://billing.wombatnet.co.nz/). Unplanned outages and service advisories are posted to our [Facebook page](https://www.facebook.com/wombatnetnz/).